One of the simplest ways to improve customer satisfaction is having your contact information readily available and accurate. Here are 4 simple ways to make sure your customers can always contact you.
1. Make sure every email you send has a signature, even those sent from your cell phone. Signatures should contain pertinent contact information. Spice up your signature with your company’s logo or motto. This is a great way to reinforce your brand hundreds of times a day.
2. Keep your contact information updated on your website
3. Include your website’s URL on all flyers and print advertising
4. Set up general email addresses in addition to personalized ones for your employees. It is a good practice to have general email addresses for specific departments or functions. This ensures that if a person leaves your company, your contact information is not inaccurate.
Sample Email Address